Mitchell Kwan
Mitchell Kwan

Insights

Writing on what actually works.

Practical notes on clinic marketing, patient acquisition, and the operational stuff most consultants don't talk about. Written from experience running a clinic, not from a course.

The 2026 rulebook

AHPRA & TGA advertising rules for aesthetic clinics

The current, source-backed guide to advertising a clinic legally in Australia. Section 133, the September 2025 non-surgical regime, and the TGA injectable rules, in plain English. Last reviewed June 2026.

On compliance

Can you advertise Botox in Australia?

No, not by name. Botox and most injectables are prescription-only and can't be advertised to the public. What the TGA lets you say instead, and the synonyms that no longer work.

On compliance

AHPRA testimonial and review rules for clinics

The ban is narrower than most clinics think. Only clinical praise is off-limits. Non-clinical reviews are allowed, and the breach is in interacting with clinical praise.

On compliance

Before-and-after photo rules for cosmetic clinics

You can use them, but they have to clear both AHPRA and the TGA. Genuine patients, no editing, lead with the before, and no reference to the prescription substance.

On advertising

Why your clinic's Meta ads broke in 2026

It's not the algorithm. The TGA's 2024 change and AHPRA's September 2025 rules broke the old ad playbook. Here's the compliant funnel that still fills the calendar.

A buyer's guide

How to choose an aesthetic clinic marketing agency in Australia

Most "best agency" lists are written by an agency. The seven questions to ask before you hire anyone, from a clinic owner who was the client that got burnt first.

On diagnosis

5 signs your aesthetic clinic has a demand problem

Most booking problems are demand problems, not clinical problems. Here are the signs, named from the experience of running one.

On structure

Why most aesthetic clinic marketing agencies fail

The problem is structural, not personal. Nobody on the account has run a clinic, and the ongoing fee model removes urgency.

On advertising

Why Meta ads don't work for most aesthetic clinics

Most clinic ads are aimed at the wrong thing. Here's what the system that actually produces bookings looks like.

On compliance

Advertising compliance for aesthetic clinics

Two separate regulatory regimes, TGA and AHPRA, govern what you can say and show. Getting the attribution wrong means getting the plan wrong.